Code of Ethics of the Association

 

Each member of the IFDAA will, at all times:

  1. Ensure that their conduct is of a professional standard and in keeping with their profession as funeral directors and in accordance with the interests of the Association.
  2. Seek to present themselves, their staff, premises and tools of trade to a professional standard
  3. Seek to provide services to the satisfaction of clients.
  4. Maintain the privacy and confidentiality of clients and fellow members.
  5. Ensure that deceased persons and family members of the deceased are afforded the utmost decorum.
  6. Take advantage of appropriate occasions to educate and inform the public of the functions of funeral directors according to the guidelines prescribed by the Association.
  7. When requested, assist and advise newly established members in the taking up of their duties. Every help and assistance should be given to new members of the Association.
  8. Act in such a way that it is clear that service to the community and fellow members comes willingly and without any private advantage.
  9. Have the greatest respect for their clients’ religious beliefs and cultural practices.
  10. Provide a written estimate of all funeral charges and disbursements at the time of taking instructions, or as soon as practicable afterwards.
  11. Ensure their actions, words and deeds, are fair, truthful and beneficial for all concerned.