Members shall
At all times ensure that their conduct is of a professional standard and in keeping
with their profession as funeral directors and in accordance with the interests of
the Association
At all times seek to provide services to the satisfaction of clients
At all times maintain the privacy and confidentiality of clients and fellow members
At all times ensure that deceased persons and family members of the deceased
are afforded the utmost decorum
Take advantage of appropriate occasions to educate and inform the public of the
functions of funeral directors according to the guidelines prescribed by the
Association
When requested assist and advise newly established, member funeral directors in
the taking up of their duties. Every help and assistance should be given to new
members of the association
Always act in such a way that it is clear that service to the community and fellow
members comes willingly and without any private advantage
To have the greatest respect for the clients religious beliefs and cultural practices
To always provide a written estimate of all funeral charges and disbursements at
the time of taking instructions, or as soon as practicable afterwards
